Interactive Teller Machine (ITM)

A smarter, faster, and more convenient way to manage your finances.

What is an ITM?

An ITM (Interactive Teller Machine) is like an upgraded ATM — with a real person on the other side. It lets you video chat live with one of our tellers, so you can take care of your banking needs with the personal service you’re used to, without stepping inside the branch.

With our new Interactive Teller Machines (ITMs), members can perform standard transactions as they would typically do at an ATM, but if they need assistance or are looking to speak with a Representative, they can “Request Teller Assistance” via the touchscreen button on the ITM. A member service representative will provide live, personal assistance through the video screen.

It’s convenient. It’s secure. And it’s surprisingly easy to use.

Why Use an ITM?

✔️Personal Service with Speed

           Chat with a live teller for quick, secure transactions—no need to go inside.


✔️ More Than an ATM

         You can do almost anything you would at a teller window, including:

How It Works

Live Teller hours

We’re upgrading several ATMs to Interactive Teller Machines (ITMs) to enhance your banking experience.

No debit card? No problem.
You can complete transactions easily without a debit card.

Live tellers are here to help.
Our Interactive Teller Machines (ITMs) connect you with real credit union employees—offering the same friendly, professional service you’d receive inside the branch.

Evolving with our members.
As the credit union grows, so do our employees. This enhanced service allows our team to complete multiple transactions quickly and efficiently, giving them more time to focus on what matters most—providing the best possible experience for you.

Technology that enhances—not replaces—our people.
The ITM service was designed to improve convenience and performance, not to replace our team, but to elevate your experience.

As a reminder, the North Branch drive-thru is permanently closed.

(ATMs available 24/7)

Online Banking

Enter your username and password to log into your account

Temporary Service Interruption We’re upgrading our ATM and Video Teller (ITM) machines to better serve you. Upgrade Schedule - South Branch: Drive-Up ATM: February 5, 2026 Walk-Up ATM: February 6, 2026 Machines may remain out of service until the next business day. Please plan ahead for any time-sensitive transactions. During this time, branch staff will be available inside to assist you.