Routing #: 271078146

Support

Main Phone Number

iTalk

888-393-9968
Complete list of iTalk Menu

Main Fax Number

Live Chat

Monday-Friday:
7 a.m. – 5 p.m. CST

Please contact us at the phone number or email listed for any of the following topics:

Accounts

Account Dormancy
708-831-4589 Email
Bankruptcies
708-831-4628 Email
Updating Contact Info on Your Account
708-831-4598 Email
High Caliber Account
312-252-5595 Email
Gold Shield Program Account
844-392-GOLD (4653) Email
IRA Account
708-831-4773 Email

Online/Mobile Banking
708-831-4630 Email
Electronic Debit/Credit Inquiries
708-831-4630 Email
Account Fraud (Non-Debit/Credit Card)
708-831-4773 Email
Payroll
708-831-4630 Email
Close Account
708-831-4773 Email

Membership

General

Online/Mobile Banking
708-831-4630 Email
Wire Transfers
708-831-4773 Email
Shared Branching Inquiries
888-748-3266 Email
Share Certificates
708-831-4773 Email
Death Notices
708-831-4773 Email
Disability Claims
708-831-4598 Email
CPFCU Employment Verification
Email
NCUA Insurance Coverage
708-831-4594 Email
Close Account
708-831-4773 Email

Consumer Loans

Past Due Loans
708-831-4628 Email
Title Inquiries/Lien Releases
708-831-4628 Email
CPI Insurance Loan Add-ons
708-831-4628 Email
Insurance Companies inquiring
about Auto total losses
708-831-4628 Email
Disability Claims
708-831-4598 Email
Consumer Loan Applications (NEW)
708-831-4588 Email

Auto Extended Warranties (NEW)
708-831-4588 Email
GAP Insurance (NEW)
708-831-4588 Email
Extended Warranty/GAP Cancellations
708-831-4597 Email
Business Loans
708-831-4587 Email
Student Loan Servicing
708-831-4597 Email
Consumer Loan Payoff Requests
708-831-4773 Email
Consumer Loan Servicing
708-831-4773 Email

Home Loans

Credit/Debit Cards

To report fraudulent Debit/Credit Card activity
888-918-7313 (24-Hour)
Outside the U.S. 727-299-2449
To report a lost/stolen Debit or Credit Card
800-449-7728
Outside the U.S. 727-299-2449
Debit Card cardholder service
866-820-4852 (24-Hour)
To Create/Change Debit/Credit Pin
866-985-2273
Outside the U.S. 531-262-5314
Credit cardholder service
855-887-9759 (24-Hour)
Outside the U.S:605-782-3570

AFPCU Credit Cards

Holiday Closings

New Year's Day

Wednesday, January 1

Martin Luther King Day

Monday, January 20

Presidents’ Day

Monday, February 17

Memorial Day

Monday, May 26

Juneteenth Day

Thursday, June 19

Independence Day

Friday, July 4

Labor Day

Monday, September 1

Columbus Day

Monday, October 13

Veterans Day

Tuesday, November 11

Thanksgiving Day

Thursday, November 27

Christmas Day

Thursday, December 25

Great Offers from National
Police Federal Credit Union®

5-Year Adjustable-Rate Mortgage at 4.99%*

ARM Promotion

1% Below Market, 100% First Responder Focused.

First Responder Home Benefit

Created for First Responders Who Are Second to None!

Police Mortgage

Protect Yourself Now!

Officer Privacy

A Special Debt Cancellation Benefit.

End of Watch Loan Protection

Available Now!

Mobile Deposit

Arm Yourself with Benefits!

High Caliber Program

National Police Federal Credit Union | NPFCU

Routing # 271078146

HEADQUARTERS

1407 W. Washington Blvd.
Chicago, IL 60607

Lobby: Mon-Fri 8:00AM-5:00 PM
Drive Up: Mon-Fri 8:00AM-5:00 PM
Safe Deposit: Mon-Fri 8:00AM-4:30 PM
Coin Machine: Mon-Fri 8:00AM-4:30 PM

SOUTH BRANCH

10343 S. Pulaski Rd.
Chicago, IL 60655

Lobby: Mon-Fri 8:00AM-5:00 PM
Drive Up: Mon-Fri 8:00AM-5:00 PM
Safe Deposit: Mon-Fri 8:00AM-4:30 PM
Coin Machine: Mon-Fri 8:00AM-4:30 PM

NORTH BRANCH

5310 N. Harlem Ave.
Chicago, IL 60656

Lobby: Mon-Fri 8:00AM-5:00 PM
Drive Up: Mon-Fri 8:00AM-5:00 PM
Safe Deposit: Mon-Fri 8:00AM-4:30 PM
Coin Machine: Mon-Fri 8:00AM-4:30 PM

MIDWAY BRANCH

6124 W. 63rd St.
Chicago, IL 60638

Lobby: Mon-Fri 8:00AM-5:00 PM
Coin Machine: Mon-Fri 8:00AM-4:30 PM

AKRON BRANCH

1810 Buchholzer Blvd,
Akron, OH 44310

Lobby: Mon-Fri 8:00AM-4:00 PM

© National Police Federal Credit Union, 2025. All rights reserved. Contact Us | Third Party Disclosure | Privacy Disclosure