FAQs

How Can We Help?

Search

Membership

What if I'm a victim of wire fraud?

Wire Fraud Alert: To protect our members from increasing incidents of wire fraud, please be aware that electronic communications such as email may be vulnerable to interception by hackers. Criminals may attempt to send fraudulent wire instructions that appear legitimate. Failure to verify wiring instructions could result in funds being sent to an unauthorized account and may not be recoverable.

Do not rely solely on emailed wiring instructions. Before sending any funds, you must independently verify the wire instructions by calling the recipient using a known and trusted phone number. Do not use phone numbers or links provided in email messages containing wiring instructions. If you receive any communication suggesting a change to wiring instructions, consider it suspicious.

National Police will never send third-party wire instructions via email.

What are the National Police Federal Credit Union’s current promotions?

 Please view our  current promotions..

Are my family members eligible to join National Police Federal Credit Union?

All immediate family members are eligible to join National Police Federal Credit Union.

What is the National Police Federal Credit Union routing number?

The National Police Federal Credit Union Routing Number/ABA Number is: 271078146.

Where can I find the Co-Op Shared Branch information?

Check out our Location Finder page for more information.

What to do if a member dies?

A spouse, joint owner, beneficiary and/or any other individual must notify the credit union by contacting us. An original death certificate, full trust agreement (if the account is in a trust) and/or small estate affidavit (if applicable) is required.

What if a member is called to active duty?

The member automatically qualifies for a reduction in their loan and/or credit card interest rate and deferment of monthly payment (if applicable).

What happens when a member returns from active duty?

The member’s reduction in their loan and/or credit card interest rate and deferment of monthly payment (if applicable) is reinstated to its original terms and conditions. The member must notify the credit union by contacting us. The member and/or Power of Attorney (proper documentation required) must provide the member’s military orders for each year and each successive year to follow (if applicable).

What are your locations?

National Police Federal Credit Union has two locations: 13465 Midway Road, Suite 104, Dallas, TX 75244, and 1407 W. Washington Blvd, Chicago, IL 60607, and shared branching locations throughout the country.

What are your hours?

View National Police Federal Credit Union’s daily operating hours.

What holidays are you closed?

Check out our complete list of our Holiday Closings.

Do you carry or sell savings bonds?

No, savings bonds must be purchased through the Treasury Direct website.

Great Offers from National
Police Federal Credit Union®

Online Banking

Enter your username and password to log into your account

Card Control Notice: We are currently experiencing a technical issue with our online banking provider affecting Card Control for debit cards. Credit card controls are still working normally, but debit card controls are temporarily unavailable. Our provider is actively working to resolve the issue. We will share updates as they become available.