Interactive Teller Machine (ITM)

A smarter, faster, and more convenient way to manage your finances.

What is an ITM?

An ITM (Interactive Teller Machine) is like an upgraded ATM — with a real person on the other side. It lets you video chat live with one of our tellers, so you can take care of your banking needs with the personal service you’re used to, without stepping inside the branch.

With our new Interactive Teller Machines (ITMs), members can perform standard transactions as they would typically do at an ATM, but if they need assistance or are looking to speak with a Representative, they can “Request Teller Assistance” via the touchscreen button on the ITM. A member service representative will provide live, personal assistance through the video screen.

It’s convenient. It’s secure. And it’s surprisingly easy to use.

Why Use an ITM?

✔️Personal Service with Speed

           Chat with a live teller for quick, secure transactions—no need to go inside.


✔️ More Than an ATM

         You can do almost anything you would at a teller window, including:

How It Works

Locations & Hours

Coming soon to all Chicago branch locations

Live Teller hours

(ATMs available 24/7)

Online Banking

Enter your username and password to log into your account

Our branches will be closed on Wednesday, June 19th in observance of Juneteenth Independence Day. We will resume regular business hours on Friday, June 20th.