Obtain checking or savings account balances, make loan or VISA payments, transfer funds, place a stop payment on a written check, and more!
The Bank by Phone System’s default is Touch Tone
Press 8 and the star key to use Voice Response
How to use Bank by Phone: Dial (888) 393-9968
Follow the menu prompts. You will need your Account Number, iTalk PIN, and your zip code to proceed.
Your temporary PIN will be the number 9 plus the last four digits of your social security number. For instance, if the last four of your social security number are 1234, your temporary PIN will be 91234.
Please note that prompts customize to your account so please listen carefully to the options when calling. Money Market, Special Savings, and Christmas Club will fall under savings.
Option 1 – For Account Inquiries, transfers, stop payments and check reorders
Option 3 – To Report Fraud on your account unrelated to your Debit or Credit Card
Option 4 – For Questions Regarding Loan Delinquency or Title Information
Option 5 – For Questions or to provide proof of insurance on your Auto, Home, Motorcycle, or Boat loan Insurance
Option 6 – For High Caliber Members
Option 7 – For Credit Union Locations and Hours
Option 8 – To Reach an Employee by their Extension or to get our Company Directory
10343 S. Pulaski Rd.
Chicago, IL 60655
Lobby: Mon-Fri 8:00AM-5:00 PM
Drive Up: Mon-Fri 8:00AM-5:00 PM
Safe Deposit: Mon-Fri 8:00AM-4:30 PM
Coin Machine: Mon-Fri 8:00AM-4:30 PM
5310 N. Harlem Ave.
Chicago, IL 60656
Lobby: Mon-Fri 8:00AM-5:00 PM
Drive Up: Mon-Fri 8:00AM-5:00 PM
Safe Deposit: Mon-Fri 8:00AM-4:30 PM
Coin Machine: Mon-Fri 8:00AM-4:30 PM
1810 Buchholzer Blvd,
Akron, OH 44310
Lobby: Mon-Fri 8:00AM-4:00 PM