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Credit Counseling

Free Credit Counseling services for Members. Have you checked your credit score lately? Is the information contained in your credit report accurate? Did you know that you have the power to change your credit score? 


Gwen’s Helping Hands, LLC

Gwen’s Helping Hands, LLC provides complimentary, confidential Credit Counseling to members of the Credit Union. This service is designed to help you understand your credit so you can gain or maintain control of your finances to plan for a better financial future.

A trusted business partner of the Credit Union, Gwen’s Helping Hands, LLC is run by Gwendolyn Hawkins, who is a Certified Credit Union Financial Counselor. Gwen has worked with the Credit Union for over 25 years, and she specializes in working with First Responders.

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Free Services Offered

Gwen’s Helping Hands, LLC is partnered with National Police Federal Credit Union to provide help with the following:
  • Credit Education
  • Financial Counseling
  • Budgeting Assistance
  • Credit Improvement
  • Debt Consolidation
  • Debt Restructuring
  • Collection Agency Assistance
  • Checking Account Management
  • Mortgage Qualification
  • Establishing and Re-Establishing Credit


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Credit Tip

Credit help is here and it’s FREE!

Take a few moments to get and review your credit report or if you have a credit report and would like assistance understanding the information, help is just a click away!

Call 312-499-8813






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Credit Freezes

Looking for stronger ways to protect your credit? Thanks to a new federal law, now you can place a free credit freeze on your credit report for yourself and children under 16.

What is it? A credit freeze restricts access to your credit file, making it harder for identity thieves to open new accounts in your name. Usually, you get a PIN to use each time you want to freeze and unfreeze your account to apply for new credit.

You will need to go to each credit reporting agency’s website to place the freeze: