Visa® Credit Card Conversion: Important Updates & Payment Information

Making Your Credit Card Payment

You may currently experience difficulty scheduling a credit card payment from an account at another financial institution through Online or Mobile Banking.

Until our new digital banking experience launches on August 25, please use our secure SmartPay payment portal to make a credit card payment from another financial institution.

Make a Credit Card Payment

 

Your Next Payment Due Date

If your Visa credit card account was current through June 2026, your next payment due date has been moved to September 27, 2026.

This means you may not see a payment due in July or August. You can still make payments toward your balance at any time.

Credit Card Transaction History

Some recent Visa credit card transaction history may not currently appear within Online or Mobile Banking. This is a temporary limitation with our current digital banking system.

We expect access to your credit card information to improve with the launch of our new digital banking experience on August 25.

 

Remember to Use Your New Visa Card

Your previous Visa credit card was deactivated on July 20 and can no longer be used.

Please remember to:

• Use your new National Police Visa card for all purchases.
• Update recurring payments and merchants that have your previous card information saved.
• Use the contact information provided with your new card or contact National Police directly if you need assistance.
• Do not use the phone number or payment information associated with your previous card.